Any questions, comments or feedback?

Please provide an order # for all queries.

This helps us resolve your issue faster.

If you are seeking *tracking information*, please note it may take up to 5 working days for an order to ship out. Please review our Shipping & Delivery Policy before emailing in.

For *Returns* to speed up the process please refer to our Returns & Refund Policy page to follow the correct guidelines. Return address:

Products sent to return address without communication or agreement via email, will not be refunded. Any returns requested and agreed upon will be delivered and paid for by the customer. We do not provide pre-paid labels.

All other inquiries will be answered as soon as possible. Please note that Trek Tech is run during regular business hours (9 AM - 5 PM MT, Monday - Friday). 

Due to extremely high volume during Holiday's, please allow up to 5 business days for responses.

Our store provides top beauty products to women around the world and we want to make sure that we get to every query as efficiently and as accurately as possible. We appreciate your consideration.

For any other questions not mentioned above feel free to mail us at  Please provide order number if applicable.


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